Privacy Policy

1. Introduction

Cleanup Financial ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cleanupfinancial.com and use our debt resolution services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, date of birth
• Financial Information: Debt amount ranges, account information provided through our secure soft-pull process via Spinwheel
• Technical Data: IP address, browser type, device information, pages visited, referring URLs
• Communications: Records of calls, emails, or messages you send us

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our debt resolution services
• Contact you about your inquiry via phone, email, or text message (with your consent)
• Perform soft credit inquiries through Spinwheel to assess your pre-qualification
• Comply with legal and regulatory requirements
• Analyze usage trends and improve our website experience
• Send you marketing communications you have opted into

4. Soft Credit Pull Disclosure

With your explicit consent, we use Spinwheel, a third-party service, to perform a soft inquiry on your credit file through Equifax. A soft pull does not affect your credit score and does not appear on your credit report as a hard inquiry. We use this information solely to assess your eligibility for our debt resolution programs and to provide you with accurate program options. Spinwheel's privacy policy is available at spinwheel.io/privacy.

5. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Spinwheel (credit data), Monevo, Inc. and its network of 65+ lending and financial services partners (loan pre-qualification and matching — your information may be shared with Monevo's lender network solely to provide you with pre-qualified loan and financial product offers), Cal.com (scheduling), Google Analytics (site analytics)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. TCPA Consent & Communications

By providing your phone number and checking the consent box on our form, you expressly consent to receive calls, prerecorded messages, and SMS/text messages from Cleanup Financial at the number provided, including through an automatic telephone dialing system. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any text message or by contacting us at travis@cleanupfinancial.com. Message and data rates may apply.

7. Data Security

We implement industry-standard security measures including 256-bit SSL encryption to protect your personal information during transmission. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using commercially reasonable means.

8. Cookies & Tracking

We use Google Analytics and similar tools to understand how visitors use our site. These tools may use cookies — small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format
• Opt out of the sale or sharing of your personal information (California and other applicable state residents): We do not sell your personal information, but we share it with our lending partner network for loan matching, which may constitute "sharing" under CCPA/CPRA. To opt out, email us with the subject line "Do Not Sell or Share My Personal Information."

To exercise these rights, contact us at travis@cleanupfinancial.com.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: